Shipping:
Please allow 1-2 days for products to be created before shipping.
Once your order is shipped, you'll receive a tracking number via email. Shipping time depends on your location, but most orders arrive within 5 business days.
Need your order rushed? Just reach out to us at willowarchcreations@gmail.com
We will do our best to make it happen.
Returns:
Because each creation is custom made, we do not accept returns.
However, we want everyone to feel joy with your order, please email with any sorrow for further discussion. willowarchcreations@gmail.com
If you receive an item that is damaged, incorrect, or not what you expected, please contact us within 7 days of delivery at willowarchcreations@gmail.com and we will make it right.