Refund policy

Returns and Refunds:

Because each creation is custom made, we do not accept returns including:

-        - Slight variations in color

-        - Cropping and alignment

-        - Customer spelling or design errors

-        - Minor manufacturing variations

 

However, we want everyone to feel joy with your order, please email with any sorrow for further discussion at hello@willowarchcreations.com

*If you receive an item that is damaged, incorrect, or not what you expected, please contact us within 7 days of delivery at hello@willowarchcreations.com and we will make it right.